Dear Mr. Mayor,
I regret the tower light malfunction, and the hardship it has caused. I have assigned a station engineer to be on site tonight and tomorrow morning to manually switch our tower lights to night pattern and back. This will continue until repairs are made, probably in the next day or two.
The failure was in a custom dual photocell module. The parts are proprietary to the system and difficult to procure. We are in the midst of replacing our entire tower strobe lighting system with a state of the art Flash Technology System. The new system controller is much more reliable, and will remotely notify us when the pattern doesn't switch. This project will be complete by year's end.
Please refer your future concerns directly to me, and I will make sure they are addressed.
Sincerely,
Jack
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